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Business Consultation

The moment the client enters your salon, the consultation is at the heart of everything we do. Perfecting the art of consultation skills can optimize your business and uncover missed business opportunities and drive higher client retention. This course is much more than a training program, The Business Consultation Program will change your life and ignite your business skills, leading to new opportunities and growing business. It’s the accreditation that pays!

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Business Consultation

Insider

Begin your certification journey as an Insider with virtual classes focused on the business fundamentals of Consultation. The Business Insider Series is a collection of virtual seminars based on foundational knowledge and expertise of timeless business topics. As part of insider certification, each course has been hand curated by one of our professional business partners and is designed to be self-guided. Complete the seminars listed below to be granted your Consultation Insider Certification

Business Consultation Insider Classes

Powerful Consultation Part I: Inspiring Champions Class Image

Powerful Consultation Part I: Inspiring Champions
A consultation is not a free exchange of ideas, but rather an intentional, guided conversation that creates a safe space for the guest to be transparent about the challenges they’re experiencing and the results they truly desire. Learn how to deliver power-punching consultations that cause new possibilities to be present for clients in such a way that they are touched, moved, and inspired by these possibilities. Video hosted by Inspiring Champions Team
duration: 13 minutes

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Powerful Consultation Part II: Inspiring Champions Class Image

Powerful Consultation Part II: Inspiring Champions
It’s been said that when hairdressers are not changing (up) their clients, then clients are changing their hairdressers. Bottom line, you’re either inspired or expired. In this module, you'll identify the ingredients that make up, motivate, and inspire change, as well as when resistance shows up and how to avoid it. Video hosted by Inspiring Champions Team
duration: 11 minutes

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Disruptive Customer Service and Maximizes Performance Part I: Inspiring Champions Class Image

Disruptive Customer Service and Maximizes Performance Part I: Inspiring Champions
Your front desk will engage with your clients four times for every one time a stylist performs a service. In this series, you'll maximize your front desk performance and explore how to convert the expensive cost-centered area of your salon into a blazing profit center. Video hosted by Inspiring Champions Team
duration: 15 minutes

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Disruptive Customer Service, Maximize Performance Part II: Inspiring Champions Class Image

Disruptive Customer Service, Maximize Performance Part II: Inspiring Champions
Upgrade your customer care process into customer success as you explore successful strategies and repeatable systems to secure appointments, and pre-book clients. Replace annoying confirmation calls or texts with something more mindful, effective, and profitable. Video hosted by Inspiring Champions Team
duration: 20 minutes

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Rockstar Consultation: Empowering You Class Image

Rockstar Consultation: Empowering You
Did you know that 85% of your success is based on your people skills? That's why it's so important to know how to provide the ultimate customer service for your clients. In Rockstar Consultation, in just five steps you will learn how to serve your clients based on their needs, how to wow each guest that walks in the door, how to find hidden pockets of money, and how to have the confidence to make the money you deserve. PDF and audio file hosted by Empowering You.
duration: 25 minutes

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The Client Experience Session I: Wella Class Image

The Client Experience Session I: Wella
A successful salon career is built on more than just the skills and services provided, it is built on the relationships that are created and nurtured with our clients. When we create strong Client Experiences, we build strong, long-term relationships that can be sustained over the life of a career. Each segment of this program can be taken separately or in conjunction with each other to customize your journey to creating the Ultimate Client Experience. Videos hosted by Wella.
duration: 40 minutes

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Business Consultation
Specialist
Consultation is critical at every stage of the salon journey. The Specialist tier focused on the consultation will allow you to navigate through seminars with your preferred business partner of choice, ensuring you receive the proper coaching based on your personality and business model. Our Business Specialist Series will give you all the tools to grow your consultation skills and keep your ideal client coming back for more. Each business program in the specialist tier has multiple paths to choose from and is supported by various virtual and face-to-face offerings. There are three possible pathways for you to choose from: Inspiring Champions, Empowering You, and Wella Pathways. Complete the seminars in one of the below pathways to complete your Specialist Certification.

Business Consultation Specialist Classes

Specialist - Inspiring Champions Path

Powerful Consultation Part III: Inspiring Champions Class Image

Powerful Consultation Part III: Inspiring Champions
The higher the level of trust, the quicker the transfer of agreement. High-performing salon professionals understand the power of asking great questions in order to gain agreement In this module you'll explore how to leverage powerful, thought-provoking questions. Video hosted by Inspiring Champions Team
duration: 15 minutes

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Powerful Consultation Part IV: Inspiring Champions Class Image

Powerful Consultation Part IV: Inspiring Champions
Success always leaves clues. In this module, you'll explore what clues to look for and how to decode your client’s retail purchases and utilize this information to accomplish easy add-ons and upsells and help your clients achieve the results they want. Video hosted by Inspiring Champions Team.
duration: 8 minutes

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The Client Experience Session II: Wella Class Image

The Client Experience Session II: Wella
A successful salon career is built on more than just the skills and services provided, it is built on the relationships that are created and nurtured with our clients. When we create strong Client Experiences, we build strong, long-term relationships that can be sustained over the life of a career. This program can be broken up into two segments, each customized for your journey to create the Ultimate Client Experience. Hosted by Wella
duration: 6 modules

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Specialist - Empowering You Path

Master the Consultation: Empowering You Class Image

Master the Consultation: Empowering You
Master the Consultation, your guide to doubling your income and exceeding your client’s expectations, every single time. Program hosted by Empowering You.
duration: 90 minutes

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Business Consultation

Expert

Once you have completed the Specialist Certification, continue on to this Business Consultation Expert Tier. You will continue with your chosen business partner from the Specialist tier: Inspiring Champions or Empowering You. At the expert level, each workshop will provide tools and the know-how to evaluate each stage of the consultation process in your salon. As part of each multiday course, you will bring together the learning from insider and specialist levels to guide a plan toward higher client satisfaction and retention. The elements of consultation throughout the salon journey can be the secret to keep clients returning year after year or the missing link you can't quite uncover in your business. Complete the seminars in one of the below pathways to complete your Expert Certification.

Business Consultation Expert Classes

Expert - Inspiring Champions Path

Champ Camp: Inspiring Champions Class Image

Champ Camp: Inspiring Champions
Do you want to make more money, work fewer hours, and create your ideal dream business working smarter? If so, Champ Camp is the ideal solution! It is for owners, managers, and all service providers who want easy, proven & repeatable business systems you can use immediately to dramatically increase your sales, income, client retention, & results. This highly interactive three-day live course has transformed tens of thousands of lives & businesses. Our expert team is right by your side, guiding you, role-playing with you, and supporting you until you get it! Register today and learn how to turn your dreams into reality. Hosted by Inspiring Champions.
duration: 3 days

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Expert - Empowering You Path

Rev Up Consulting: Empowering You Class Image

Rev Up Consulting: Empowering You
Rev Up is like a beauty school for the business side of being a stylist/technician (but a lot more fun!). Working for yourself comes with its own set of challenges, and we help you navigate through them. Over six or twelve months, our certified coaches will walk you through building a sustainable, profitable beauty business using our proven systems and processes. Hosted by Empowering You.
duration: 6 months

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